What documents do I need for FICA on Tic Tac Bets?

Short Answer: Under the Financial Intelligence Centre Act (Act 38 of 2001) and Section 1.3 of the official Vengies Gaming (Pty) Ltd General Terms and Conditions, all registered Tic Tac Bets customers must submit valid documentation to complete mandatory FICA verification. FICA compliance requires two distinct document categories: Proof of Identity (POI) and Proof of Address (POA). Enhanced Due Diligence checks may also require Proof of Source of Funds (SOF) for high-volume transactions.

Completing FICA verification is essential before you can withdraw any winnings from your account. It is a legal requirement designed to prevent fraud, identity theft, and money laundering, while also protecting your real-money balance.

1. Proof of Identity (POI)

You must provide a clear, valid, and unexpired copy of one of the following official identification documents. A South African Green Barcoded ID Book requires a clear, full-page photograph or scanned copy showing your full names, identity number, date of birth, and facial photograph. A South African Smart ID Card requires clear copies of both the front and back of the card. A valid passport requires a clear copy of the biographical details page for South African citizens or foreign nationals residing legally in South Africa. A valid Refugee or Asylum Seeker Certificate requires official statutory documentation issued by the Department of Home Affairs. In accordance with Section 1.3.4, Vengies Gaming reserves the right to cross-reference and verify all submitted identity details against the official database of the South African Department of Home Affairs.

2. Proof of Address (POA)

To verify your physical residential location, you must supply a clear document that displays your full legal names matching your ID document and your physical residential street address. The document must be no older than 3 calendar months or 90 days. Accepted documents include an official bank statement issued by a registered South African bank reflecting your residential address, a municipal utility bill for water, electricity, rates, or refuse services, a valid formal lease agreement that is signed and current, an official SARS document such as formal correspondence or an official tax verification notice from the South African Revenue Service, or a stamped Traditional Authority letter bearing an official stamp from a recognized South African Traditional Authority.

3. Enhanced Due Diligence: Source of Funds (SOF)

For high-value withdrawals approaching the R500,000.00 daily threshold or flagged accounts, Section 1.7 mandates that you may also be required to furnish consecutive bank statements covering a minimum of 3 months reflecting regular salary deposits, or formal employee payslips covering a 3-month period. This additional step ensures that the operator can verify the legitimate origin of your funds.

4. How to Submit Your FICA Documents

You can submit your documents via email by sending high-resolution photos or PDF files directly to the compliance department at support@tictacbets.co.za using your registered account email and including your username or mobile number. Alternatively, you can access your profile dashboard on the mobile or desktop site and navigate to the document upload section under account settings. You may also present your original documentation in person to an authorized cashier at any licensed Tic Tac Bets retail branch.