Short Answer: PayFast is designed to be Instant. In most cases, the credits should appear in your casino account immediately after you see the 'Payment Successful' screen. However, technical delays can occasionally cause a lag of 10 to 15 minutes.
1. The PayFast Engine
PayFast is an aggregator—it processes Credit Cards, Instant EFT, and Masterpass. Because it acts as a middleman, there is sometimes a slight delay while PayFast confirms receiving the funds before telling the casino to release your credits.
2. Security Flags
PayFast has its own robust fraud engine. If you make a very large deposit or use a card from a different country, PayFast might hold the transaction for a 'Security Review' for a few hours. This protects both you and the casino from fraud.
3. Email Confirmation
You will always receive an email from PayFast confirming the transaction. If you have the email but no money in your casino account, simply forward that email to the casino support. It contains the 'PF Payment ID' which acts as undeniable proof of payment.
4. Maintenance Downtime
Very rarely, PayFast undergoes scheduled maintenance (usually late at night). During these times, deposits might queue up and process all at once when the system comes back online.
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