Why do I have login issues on mobile?

Short Answer: Most mobile login issues are caused by Auto-Correct or Cached Data. Mobile keyboards are tricky; they often add a 'Space' after your username or password automatically, which causes the 'Incorrect Password' error.

1. The 'Phantom Space'

When you use 'Auto-Fill' or type your username, your phone often adds a space at the end. The casino reads 'JohnDoe ' instead of 'JohnDoe'. Always delete the last character to ensure there is no hidden space.

2. Biometric Failures

Fingerprint scanners struggle with wet or dirty fingers. If your biometrics fail 3 times, the app often locks the login for security. You will have to switch to manual password entry to get back in.

3. Network IP Switching

If you switch from Wi-Fi to Mobile Data while the app is open, your IP address changes. The security system sees this as a potential 'Session Hijack' and logs you out immediately. Close the app fully and reopen it to log in with the new IP.

4. Browser vs. App

If the App keeps crashing on login, try logging in via the Chrome browser. Apps are more sensitive to outdated software versions, while browsers are generally more forgiving.