How do I deposit money using an OTT Voucher or 1ForYou Voucher on BetXchange?

Short Answer: To deposit using a voucher on BetXchange, purchase a 1Voucher or OTT Voucher from a retail store, log in to your account, select the voucher option, enter the PIN, and the funds will credit instantly.

Depositing funds into your BetXchange account using a prepaid voucher is one of the fastest and most secure ways to fund your play. Vouchers require no credit card details, no online banking login, and no sharing of personal financial information. This makes them ideal for players who prefer to keep their banking details private or who do not have access to digital banking services.

1. Step 1: Purchase Your Voucher

Before you can deposit, you need to buy a voucher from a retail outlet. 1Voucher, also known as 1ForYou, is available at Shoprite, Checkers, Usave, PEP, Ackermans, Flash spaza vendors, and selected petrol stations. The printed slip contains a unique 16-digit PIN. OTT Vouchers are available at over 96,000 retail partner stores including Game, Makro, Boxer Superstores, Pick n Pay, Caltex, TotalEnergies, and informal local spaza shops. The slip contains a 12-digit PIN. Keep your receipt safe until the transaction is complete.

2. Step 2: Log In to Your BetXchange Account

Visit the official BetXchange website or mobile site. Enter your registered username and password, then click the Log In button. Once logged in, navigate to the top right-hand corner of the screen and click on the Deposit button. You can also access this from My Account and select Deposit Funds.

3. Step 3: Select Your Voucher Rail

The deposit modal will present the full list of active payment methods. Choose the rail that matches your physical slip. Select 1 Voucher if you are redeeming a 1ForYou or 1Voucher PIN. Select OTT if you are redeeming an OTT Voucher PIN.

4. Step 4: Enter the PIN and Confirm the Transaction

In the designated voucher entry field, carefully type the exact numeric PIN printed on your slip or digital receipt. Do not include spaces or hyphens. If prompted, enter your mobile telephone number linked to the account. Review the entered PIN and click Submit or Redeem.

5. Step 5: Instant Balance Clearance

The payment gateway will validate the PIN in real time. Once approved, the full face value of the voucher will immediately credit to your BetXchange cash balance. BetXchange does not deduct any transaction or handling fees on voucher redemptions. This means the full amount you paid for the voucher is available to play with.

6. Key Rules and Guidelines

Each voucher PIN can only be redeemed once for its full monetary value. Keep your printed receipt safe until the transaction reflects on your account balance. You do not need to have completed your FICA verification to deposit via voucher, but FICA compliance is mandatory before your first withdrawal. If you are funding your account to claim the welcome deposit match promotion, ensure your voucher value meets the minimum qualifying threshold of R100.