Can Lucky Fish refuse a Stay in the Game refund if I am seen to abuse the promotion?

Short Answer: Yes, Lucky Fish can refuse a Stay in the Game refund if you are seen to abuse the promotion. The terms explicitly state that the promotion is intended for recreational punters, and clients found to be abusing the spirit of the promotion will not qualify for refunds.

Lucky Fish also reserves the right to cancel or withdraw the offer or change its terms at any time without cause or notice.

1. What Constitutes Abuse

While the terms do not list every specific action, abuse generally includes manipulating the bet structure solely to guarantee a refund, using multiple accounts to claim excessive refunds, or any activity that violates the general spirit of recreational betting. If Lucky Fish determines that your activity is not recreational, they have the right to deny the refund.

2. Right of Participation Reserved

The terms state that Lucky Fish has the right to cancel or withdraw this offer or change any of its terms at any time without cause or notice. This means they can refuse a refund if they suspect abuse. By participating in the promotion, you are deemed to have acknowledged and accepted these rules, including the clause that refunds will not be granted to those abusing the promotion.