Can Lucky Fish ask for FICA documents before awarding my first deposit bonus?

Short Answer: Yes, Lucky Fish can ask for FICA documents before awarding your first deposit bonus. The terms explicitly state that Lucky Fish reserves the right to request FICA documentation from any customer, for any reason, prior to awarding any promotional bonus.

This means your bonus may be delayed or withheld until your identity is verified.

1. Why FICA is Required

Lucky Fish operates under the Financial Intelligence Centre Act, which requires them to verify the identity of customers. While you can normally register and play before submitting FICA documents, they can exercise their right to request them before releasing a bonus. This is a common security measure to prevent fraud and bonus abuse.

2. What Happens If You Do Not Comply

If Lucky Fish requests FICA documentation and you fail to provide it, they may withhold the bonus. The promotion terms state that Lucky Fish reserves the right not to award any bonus where irregular activity is identified on an account. Failure to provide requested FICA documents could be viewed as an inability to verify your eligibility, leading to the bonus being denied.