How does Kingbets handle bonus abuse?

Short Answer: Kingbets handles bonus abuse by reserving the right to deprive users of the bonus, void corresponding bets, and close accounts. Clause 26.2 of the General Terms and Conditions states that if there is any violation of the bonus program requirements, or evidence of recurrent bets at the same event from a group of customers, Kingbets can take action regardless of the outcome of the bets.

The company also has the right to demand identity documents before transferring a bonus to protect against fraud.

1. What Constitutes Bonus Abuse

According to the Kingbets General Terms and Conditions, bonus abuse includes any violation of the specific promotion rules. This can involve conspiracy, where a group of customers place recurrent bets on the same event, or using multiple accounts to claim offers. The terms state that Kingbets monitors for these patterns and reserves the right to take action if the spirit of the promotion is violated. The company can also refuse a bonus to any user at its discretion.

2. Consequences of Abuse

If Kingbets determines that bonus abuse has occurred, it can deprive the user of the bonus and consider the corresponding bets invalid. This means any winnings generated from the abusive activity will be voided. Furthermore, the terms state that Kingbets can demand documentation to prove identity before transferring any bonus. If fraud is suspected, the company can also close the account and withhold funds. These measures are in place to ensure a fair playing environment for all customers.