How much can I collect in cash for a winning ticket at a Hollywoodbets branch?

Short Answer: You can collect a maximum of R10,000 in cash for a winning ticket at a Hollywoodbets branch. Any winnings exceeding this amount will not be paid in physical cash, but will instead be paid via an electronic transfer directly into your bank account.

This limit is in place for the security and safety of both customers and team members.

1. Winning Ticket Payouts vs. Cash Withdrawals

The R10,000 limit applies specifically to the payment of winning tickets in cash at a branch. It is different from the maximum cash withdrawal limit from your betting account, which is capped at R5,000. Both limits are subject to cash availability at the specific outlet. If you have a large winning ticket, the branch will pay a portion in cash (up to the limit) and process the rest electronically.

2. Documents Required at the Branch

When collecting a cash payout for a winning ticket, you will be requested to present your identity document. For payouts in excess of certain limits, valid proof of residence may also be required. In addition to your ID, you will be asked to provide an OTP (one-time pin) to verify the transaction before the branch can release the funds.