What documents do I need before making my first withdrawal on Hollywoodbets?

Short Answer: Before making your first withdrawal on Hollywoodbets, you must submit FICA documentation for approval. This refers to a valid South African identity document or a valid foreign passport. You must be FICA compliant before any withdrawal can be requested or approved.

This is a legal requirement under the Financial Intelligence Centre Act to verify your identity and prevent fraud.

1. What FICA Documentation Means

FICA stands for the Financial Intelligence Centre Act. Hollywoodbets requires either a valid South African ID or a valid foreign passport to verify your account. If the automated verification tool fails to recognise your ID number during registration, Hollywoodbets has the right to request these documents before processing your registration.

2. When You Need to Submit

You can participate in the sign-up promotion and use the R25 bonus even before you have submitted FICA documents. However, you will not be able to withdraw any funds until your documentation is submitted, reviewed, and officially approved. If you need assistance, you can contact the FICA team on 087 353 7634 or email HWHelpline@hollywoodbets.net.