What happens to unclaimed Nedbank Send-iMali vouchers after 48 hours?

Short Answer: After 48 business hours, Nedbank Send-iMali reserves the right to reverse any unclaimed vouchers if an ATM error occurs. If reversed, the funds will be credited back to your Hollywoodbets account within 24 hours of the reversal.

To retrieve your original voucher and PIN after this reversal, you will need to dial *120*002#.

1. The ATM Error Reversal Process

If you attempt to withdraw your cash at an ATM but encounter an error, and the voucher remains unclaimed, Nedbank may initiate a reversal after 48 business hours. This is a safeguard to ensure the funds are not lost. Once the reversal is processed, the money returns to your Hollywoodbets betting account, where you can withdraw it again or use it to place bets.

2. Voucher Validity and Retrieval

Once you retrieve the original voucher and PIN by dialing *120*002#, the voucher remains valid for 30 days. The standard daily withdrawal limit of R3,000 and the monthly limit of R25,000 still apply. If you have any issues retrieving your funds, you can contact the Hollywoodbets Withdrawals Department at withdrawals@hollywoodbets.net or call 087 353 7634.