
Short Answer: If you win a cash or betting voucher prize in the Hollywoodbets Halakasha promotion, you will be notified via SMS. Hollywoodbets will attempt to contact you up to three times over a 24-hour period to arrange your prize.
It is crucial to ensure the contact details linked to your Hollywoodbets account are always up to date.
1. The Notification Window
Once the weekly draw takes place, winners are notified at the end of that week. For cash and betting vouchers, the primary method of contact is via SMS. Hollywoodbets will try to reach you up to three times within a 24-hour window from the first attempt. If you fail to respond during this time, the company reserves the right to conduct a redraw and select a new winner.
2. VIP Experience Winners
If you are drawn for one of the three VIP English Premier League experiences, the communication process is more involved. You and your nominated travel companion will need to provide requested documentation, such as valid passports and identification, within three days of being notified. Failing to provide these documents within the timeframe may result in forfeiture of the prize.
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