Can Hollywoodbets request FICA documentation from me even after my account is registered?

Short Answer: Yes, Hollywoodbets can request FICA documentation from you at any time, even after your account is registered. The terms state they may request a hard or soft copy of your identity document, smart card, passport, and/or proof of residential address for whatever reason.

This is a legal requirement under the Financial Intelligence Centre Act (FICA).

1. Ongoing Verification Rights

Hollywoodbets is classified as an accountable institution under FICA. This means their obligation to verify your identity does not end when your account is opened. They can request documents at the registration stage, or at any stage during the period for which you hold a betting account. This includes prior to processing a withdrawal.

2. Consequences of Non-Compliance

If you fail to provide the requested documentation within the timeframe specified by Hollywoodbets, your account will be suspended (deactivated) until the information is provided to their satisfaction. If you neglect or refuse to provide the relevant information, Hollywoodbets reserves the right to permanently terminate your betting account. It is your responsibility to comply with these requests promptly.