
Short Answer: Yes, Hollywoodbets reserves the right to charge a transaction fee on deposits and voucher redemptions. This fee is on-charged at their sole discretion, substantiated by reasonable evidence, to cover the costs borne by the company for processing those specific deposits.
However, standard deposits made via Instant EFT or Direct EFT generally do not carry Hollywoodbets-imposed fees.
1. Voucher Redemption Fees
When redeeming payment or top-up vouchers, Hollywoodbets may apply a transaction fee. This is specifically noted in the terms for voucher redemptions. The fee helps cover the administrative costs of processing the voucher. Keep in mind that third-party voucher providers (like the retailers selling them) may also charge their own fees at the point of sale.
2. Deposit Fee Discretion
For other deposit methods, Hollywoodbets may also on-charge a transaction fee at its discretion. This is a protective clause allowing them to recover costs if a specific payment gateway charges them for processing your deposit. It is advisable to check the deposit confirmation screen before finalizing the transaction to see if any fees apply.
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