What is the maximum cash withdrawal limit at a Hollywoodbets branch?

Short Answer: The maximum cash withdrawal limit at a Hollywoodbets branch is R5,000. This limit is in place for the security and safety of both customers and team members, and is subject to cash availability at the specific outlet.

If you wish to withdraw an amount larger than R5,000, the balance must be paid via an electronic transfer directly into your bank account.

1. Cash Withdrawals vs Winning Ticket Payouts

It is important to distinguish between withdrawing funds from your betting account and collecting a winning ticket. Cash withdrawals from your account are capped at R5,000. However, the payment of winning tickets in cash is limited to R10,000. Any amount exceeding these limits will be processed electronically.

2. Requirements for Branch Withdrawals

When requesting a cash withdrawal at a branch, you will be asked to present your identity document. For withdrawals in excess of certain limits, valid proof of residence may also be required. Additionally, customers will be requested to provide an OTP (one-time pin) for all cash withdrawal attempts at an outlet to verify the transaction.