What documentation is required for a cash withdrawal at a Hollywoodbets branch?

Short Answer: To make a cash withdrawal at a Hollywoodbets branch, you must present your identity document. For withdrawals exceeding certain limits, valid proof of residence may also be required. Additionally, you will need to provide a One Time Pin (OTP) to verify the transaction.

These measures are strictly enforced to protect both the customer and the Hollywoodbets team members.

1. Identity and Residence Requirements

The primary requirement is your valid identity document. Hollywoodbets may also request proof of residence for larger transactions. This ensures that the person requesting the withdrawal is the legitimate account holder. If your account is not yet FICA compliant, the branch will not be able to process your withdrawal until the required documentation is provided and approved.

2. The OTP Verification

In addition to physical documentation, customers will be requested to provide an OTP for all cash withdrawal attempts at an outlet. This OTP is typically sent to the cell phone number linked to your Hollywoodbets account. You must provide this pin to the team member at the branch to authorize the transaction and release the funds.